Improving Listening Competence

Specific strategies for sharpening our critical and empathetic listening skills. Active Listening Overview Active listening refers to the process of pairing outwardly visible positive listening behaviors with positive cognitive listening practices. Active listening can help address many of the environmental, physical, cognitive, and personal barriers to effective listening. The behaviors associated with active listening can[…]

Barriers to Effective Listening

How environmental, physical, cognitive, and personal factors, and bad listening practices, present barriers to effective listening. Introduction Barriers to effective listening are present at every stage of the listening process. At the receiving stage, noise can block or distort incoming stimuli. At the interpreting stage, complex or abstract information may be difficult to relate to[…]